What the sign can tell us
Persistent wet ground can suggest a buried supply problem, but drainage and groundwater can look similar. The likely pipe route and system evidence help decide what to investigate.
Useful details to record
Describe weather conditions, outdoor supplies and how long the patch has remained.
Include your postcode, the affected place and any earlier investigation. A concise history helps distinguish a repeating pattern from a one-off observation.
Where an investigation may begin
Put persistently wet ground in context.
Garden pipe leaksKeep the next step proportionate
A symptom alone does not identify a faulty pipe. Suitable investigation connects the observation with a cause before access or repair is proposed. If findings point outside plumbing, the recommendation should reflect that.
If water is actively escaping
For immediate danger, keep away from unsafe areas and use the appropriate emergency or urgent assistance service. Website enquiries do not dispatch emergency help or guarantee an attendance time.
Read the active-water guidance