A few things worth knowing.
Prepare your enquiry with the postcode and symptoms, then open WhatsApp and tap Send. We discuss the scope, access and availability before confirming an appointment. No booking or payment is created by preparing a message.
What does the £1,500 cover?
The agreed residential package includes investigation, specialist detection and tracing, necessary access or excavation, the plumbing repair, parts, materials, suitable testing, a Trace & Access report and a 12-month workmanship warranty.
How does the deposit work?
Prepare your enquiry with the postcode and symptoms, then open WhatsApp and tap Send. We discuss the scope, access and availability before confirming an appointment. No booking or payment is created by preparing a message.
What if the agreed work takes longer?
There is no hourly surcharge solely because the agreed residential work takes longer. Changes outside the agreed scope need to be discussed separately.
Will you restore the floor, wall or driveway?
The necessary access for the agreed plumbing repair is included. Decorative and remedial reinstatement, such as flooring, plaster, paint, paving and landscaping, are excluded.
Will my insurer reimburse the cost?
That decision belongs to your insurer and depends on your policy and circumstances. Check its requirements before instructing work. An included Trace & Access report does not guarantee cover or reimbursement.
Can every leak be found without an opening?
No. Suitable testing can help focus an investigation, but conditions and access affect what can be established. Reaching a confirmed repair normally requires access to the pipe.
Are commercial properties included in this price?
Commercial premises and wider shared systems are quoted separately, with their access, system boundaries and operational needs defined in the instruction.
Can I book or send an enquiry here?
Prepare your enquiry with the postcode and symptoms, then open WhatsApp and tap Send. We discuss the scope, access and availability before confirming an appointment. No booking or payment is created by preparing a message.
Tell us what you’ve noticed.
You can start with the signs. Add the postcode and a short description to your enquiry draft.