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Shared water supply leaks

Start with the whole supply arrangement.

A useful investigation starts here

A shared pipe needs a coordinated investigation. Connected properties, branches and valves define what can be isolated and what a test result can actually tell us.

Leak Aware starts with the reported signs and the available access. We explain which checks suit the installation and what the findings justify before the repair scope is agreed.

What to have ready

Identify a person who can arrange authorised access and communicate any interruptions to affected occupiers. Share available pipe plans.

A method that may contribute

Ask a smaller, more useful question.

Pressure testing

The scope, clearly stated

Wider shared-system work is quoted separately. An investigation does not determine ownership, liability or a dispute between parties.

This work needs a separately agreed quotation.

When access and repair are agreed

Necessary access or excavation, the agreed plumbing repair, parts, materials and suitable testing are included within the residential scope. The report records the work, with a 12-month workmanship warranty.

Decorative and remedial reinstatement are excluded. Commercial and wider shared-system work is quoted separately.

Keep exploring

Read our practical guides · Check local coverage

Tell us what you’ve noticed.

You can start with the signs. Add the postcode and a short description to your enquiry draft.

Prepare an enquiry draft

Contact us

WhatsApp us · +44 7999 345944Call us · 01753 467000

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WhatsApp: +44 7999 345944
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